What we do Workflow reality Where we help
Workflow advisory • Bespoke builds • SaaS modules

We turn fragmented operations into governed workflows — by designing and building the software to run them.

Ventiser provides advisory services and software engineering for organisations dealing with convoluted, manual processes. Travel is our deepest domain experience, but the discipline transfers to any industry where work moves through handoffs, emails, spreadsheets, portals, approvals, and reconciliation.

Advisory
map the process, define the operating model
Bespoke
build the missing bridges and controls
SaaS
repeatable modules for repeatable pain
Governed automation layer connecting existing tools
A governed automation layer that connects what you already use.

No more juggling apps. We simplify your workflow by reducing the number of systems you rely on — delivering the outcome you need, reliably and effortlessly.

Workflow reality: a single booking

This shows the operational steps many agencies and advisors execute for one booking: marketing → lead handling → quoting → booking fan-out → mid-office control → payments → documentation → supplier reconciliation.

Marketing Lead Quoting Advisor Booking Mid Office Payments Docs & Reconciliation

Marketing Interest → click

Offer created
Email tool Re-key
Campaign delivered
Email tool
Enquiry captured
CRM Handoff

Lead Triage → qualify

Lead created
CRM
Duplicate + history check
CRM Manual
Requirements captured
CRM Re-key

Quoting Assemble options

Itinerary drafted
Spreadsheet
Price + availability checks
GDS Supplier portal
Quote versioning + send
Email Re-key

Advisor Consult → close

Follow-ups + amendments
Email Phone
Client approval
Email
Convert to booking file
CRM Re-key

Booking Fan-out suppliers

Create PNR / ref
GDS
Book hotel / land
Portal Handoff
Chase confirmations
Email Calls

Mid Office Control layer

QC checks
Checklist
Exception routing
Human review
Re-confirm critical details
Email Re-key

Payments Collect → settle

Collect deposit / balance
Gateway
Pay suppliers
Bank / Portal Manual
Track commissions
Spreadsheet Manual

Docs & Recon Deliver → reconcile

Assemble documents
Email Re-key
Deliver to traveller
Email
Supplier reconciliation
Spreadsheet Manual
Why this matters: repeated handoffs and re-keying introduce delays, errors, leakage, and avoidable reconciliation effort. Ventiser’s role is to clarify the workflow, then engineer the governed layer that makes execution reliable.

Where Ventiser helps

Travel is our deepest domain. We also support any business facing convoluted, manual operating processes.

Advisory: Workflow Mapping
We translate lived operational reality into a clear operating model: roles, systems, boundaries, exceptions, and governance.
  • Process mapping and system boundary definition
  • Exception routing and control points
  • Data ownership and auditability
Bespoke: Build What’s Missing
We build the integration and automation components that remove manual handling—without forcing a rip-and-replace migration.
  • API bridges, rule engines, workflow orchestration
  • Permissioning, audit trails, governed data movement
  • Operational dashboards and exception queues
SaaS: Repeatable Modules
We develop SaaS modules that streamline advisor operations in fragmented environments—deployable as standalone tools or inside larger ecosystems.
  • Advisor onboarding and compliance workflows
  • Commission reconciliation and exception routing
  • Documentation packaging and delivery